*CONNECT HELP*

IF NEEDED, CLICK HERE TO GO TO THE CONNECT SIGN-IN PAGE: You can always use this link to access your coursework if Blackboard is not available (or giving error messages when you try to access Connect assignments there.)

IMPORTANT NOTE:  If you are using the LearnSmart App (for LearnSmart Vocabulary / Grammar) for iPads or Smartphones, you MUST log on first from a computer, and also SUBMIT your work through a computer when you finish, or it will not get recorded in the gradebook.

CONTACT TECH SUPPORT:
CONNECT TECH SUPPORT: 1-800-331-5094
HOURS: (Central Standard Time)
Monday – Thursday: 7 a.m. – 3 a.m.
Friday: 7 a.m. – 8 p.m.
Saturday: 9 a.m. – 7 p.m.
Sunday: 11 a.m. to 1 a.m.

HELP WITH CONNECT ONLINE PLATFORM

1.  How to Navigate between LearnSmart and SmartBook:
LearnSmart vs. SmartBook – How to Navigate Between Them

2.  How to work with the Workbook/Lab Manual:
Connect Workbook-Lab Manual – How to get feedback & answers

3.  TROUBLE-SHOOTING: 
GENERAL TROUBLE-SHOOTING FOR ALL CAMPUS STUDENTS:
Connect Troubleshooting Guide for Students

GENERAL TROUBLE-SHOOTING FOR ALL WEB STUDENTS:
Tegrity and Connect Troubleshooting Guide for Students

4.  Upgrading from Courtesy Access to Licensed user on Connect: 
How To Upgrade from Courtesy Access to Licensed Access on CONNECT

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