IF NEEDED, CLICK HERE TO GO TO THE CONNECT SIGN-IN PAGE: You can always use this link to access your coursework if Blackboard is not available (or giving error messages when you try to access Connect assignments there.)
IMPORTANT NOTE: If you are using the LearnSmart App (for LearnSmart Vocabulary / Grammar) for iPads or Smartphones, you MUST log on first from a computer, and also SUBMIT your work through a computer when you finish, or it will not get recorded in the gradebook.
CONTACT TECH SUPPORT:
CONNECT TECH SUPPORT: 1-800-331-5094
HOURS: (Central Standard Time)
Monday – Thursday: 7 a.m. – 3 a.m.
Friday: 7 a.m. – 8 p.m.
Saturday: 9 a.m. – 7 p.m.
Sunday: 11 a.m. to 1 a.m.
HELP WITH CONNECT ONLINE PLATFORM
1. How to Navigate between LearnSmart and SmartBook:
LearnSmart vs. SmartBook – How to Navigate Between Them
2. How to work with the Workbook/Lab Manual:
Connect Workbook-Lab Manual – How to get feedback & answers
CONNECT TROUBLESHOOTING GUIDE:
Connect Troubleshooting Guide
TEGRITY TROUBLESHOOTING GUIDE (FOR WEB STUDENTS):
Tegrity Troubleshooting Guide
4. Upgrading from Courtesy Access to Licensed user on Connect:
How To Upgrade from Courtesy Access to Licensed Access on CONNECT
5. Issues with answers that require you to “click” on the word:
HELP ON PROBLEMS WITH CLICKING CORRECT ANSWER